Experience that transforms businesses. Real results. Powered by Salesforce.
From manufacturing floors to trading desks, we've helped transform how businesses work. See what's possible when deep experience meets smart implementation.
You have your own story. Your challenges deserve tailored answers, not off-the-shelf fixes
You know your business isn’t one-size-fits-all. Neither should your technology solutions be.
Over the years, we've been involved in developing Salesforce solutions that helped companies scale smarter, connect with customers more effectively, and modernise operations.
Below demonstrates the transformations we've helped deliver — proof of what's possible when technology and strategy align.
From Legacy to Leading Edge
How a global manufacturer transformed sales operations and gained competitive advantage
The Challenge
This leading global manufacturing company was bogged down by fragmented systems, rising costs, and limited visibility. Sales teams were drowning in manual processes while customer expectations soared.
The Solution
A global Sales Cloud rollout with intelligent opportunity management, end-to-end automation, and real-time analytics
Key Outcomes
Sales velocity increased by shifting to opportunity-driven workflows
Data accuracy improved across all customer touchpoints
Customer satisfaction elevated through faster, more informed responses
Digital Lending at Scale
How an Insurance firm transformed its broker and underwriting operations
The Challenge
Legacy bottlenecks. Delayed approvals. Brokers demanding faster, more transparent application management.
The Solution
Integrated Broker Portal with a database and search page, 360 customer view, workflow automation, quotation process, and intelligent decisioning, allowing advisors to transfer funds in and out of pensions and S&I policies.
Key Outcomes
Application processing time cut in half
Risk assessment enhanced with real-time data integration
Broker experience transformed with self-service capabilities
Scaling B2B Revenue Streams
A media leader's journey from complexity to clarity in subscription management.
The Challenge
Explosive B2B growth met with outdated and complex quotation and billing infrastructure. Multiple subscription tiers, as well as cross-sell, up-sell opportunites became a management nightmare.
The Solution
Revenue Cloud deployment with automated billing, intelligent renewals, and unified analytics
Key Outcomes
Subscription management automated for hundreds of corporate clients
Lead-to-cash cycle streamlined with complete lifecycle visibility
Revenue forecasting accuracy improved with real-time insights
Service Cloud Excellence
Guiding an airline to best-in-class customer service operations
The Challenge
A global airline required an honest assessment of its Service Cloud org and guidance on achieving best practices. Service Cloud was not being used at an optimal level.
The Solution
Comprehensive health check identifying gaps, delivering a corrective action roadmap, and introducing innovative features aligned with Salesforce best practices
Key Outcomes
Complete org assessment delivered with actionable recommendations
Strategic roadmap created to maximise Service Cloud value
Innovative features implemented to drive measurable business impact
Clinical Collaboration Reimagined
Connecting pharmaceutical partners through every development phase
The Challenge
Clinical trials demand precision. Scattered communication and project tracking created risk and delays.
The Solution
A custom lightning community unifying sales, project management, client access, and collaboration
Key Outcomes
Client communication centralised with real-time sales and project visibility
Development timelines accelerated through streamlined workflows
Cross-functional collaboration enhanced across trial phases
Global Partner Excellence
Empowering 40+ countries with seamless partner experiences
The Challenge
Global partners were becoming frustrated by slow sample requesting and access, as well as fragmented support across multiple markets.
The Solution
A Partner Community Portal was delviered with intelligent request routing and mobile-first design.
Key Outcomes
Sample request fulfilment time reduced by 60%
Partner satisfaction increased through transparency and speed
Operational efficiency gained across all regions
Real Estate Agency Optimisation
capeMBX has partnered with Elinx, the workflow intelligence company specialising in the real estate sector.
The Challenge
Estate agents work across fragmented systems with manual updates, duplicated effort, and limited visibility into deals, compliance tasks, and client communication. These gaps slow teams down and impact revenue.
The Solution
Elinx analyses how each agency actually works (from lead handling to solicitor coordination). capeMBX then builds a tailored Salesforce environment, embedding automation and AI agents that remove repetitive admin and connect every step of the workflow. Together, we deliver Salesforce and Agentforce solutions tuned to the realities of day-to-day property operations.
Key Outcomes
Centralised communication with real-time visibility across sales and operations
Faster deal progression through automated updates and guided compliance
Smoother collaboration between agents, clients, and external partners
