capeMBX Blog
Supercharge Your Customer Support: How Salesforce Service Cloud Powers Effective Case Management
A robust and adaptable Case Management system is essential for a successful support operation. Service Cloud provides the tools to build a strong, flexible, and intelligent foundation for managing support cases.
Why We Built capeMBX: A Different Kind of Salesforce Partner
Let's be honest. Starting another Salesforce consultancy wasn't the goal. The world has plenty of those.
We launched capeMBX because we saw a fundamental disconnect in how many businesses experience their Salesforce journey; a gap between the promise of a powerful CRM platform and the reality of their results. Read More….